As we are sure you know, we have had many issues at some of the gates in our community which result in gates being left open. Obviously, this is not a desirable situation. We have been working on this through our Arrowhead Management Team since early summer. Below is a report from Jim Clancy, head of Arrowhead Public Safety explaining actions taken and being taken to correct the issue. As a reminder, minutes of all AVA meetings can be found at www.arrowheadatvail.net and meetings are held on the 4th Monday of each month at The Seasons building in Avon. If you have any other questions or concerns, please direct them to any board member or click the “Contact” button on the website for an easy email form.
Arrowhead Public Safety has spent a great deal of time working on the ongoing issues with our gate systems. We have learned that given the age and use of this system, the answers to these issues are more complex than solving one common concern. The Public Safety team takes these issues very seriously and will certainly continue to address each issue as it arises. The staff is equipped to resolve some of the relatively simple gate concerns, but others require a higher level of expertise and replacement of parts to resolve the issues.
The Cresta gate has been the area of greatest concern. We have had both our internal gate technician and an outside contractor working on diagnosing the issues with this gate. The contractor determined that everything was properly installed and the equipment should be functioning correctly. As we had suspected, there appeared to be issues with the safety loops installed in the asphalt. We learned that old loops that remained in the ground could have an effect on the gate’s operation even though they have been disabled, which is a contributing factor to the issue.
In August we also learned that when vehicles try to get through the gates quickly and leave their lanes, the safety loops do not function correctly. These loops are designed to detect direction of travel and determine when a car is clear of the gate. If a vehicle triggers the loops in both lanes, the system does not always respond as intended. By installing delineators, we directed traffic to remain in their lane and the gate function improved significantly. We have worked with the Metro District to suggest that the lanes through all of the gates be striped to encourage drivers to remain in the correct lane.
We have also identified a new technology that will allow us to operate the gates without any interference from the old safety loops and will mitigate the issue when a vehicle is not traveling in the correct lane. We have tested this technology and we believe it will help to resolve the issues related to the loops. Following a test in September, we ordered a complete system of this product and it is scheduled for delivery by October 20. We will begin the installation immediately after it arrives. If this appears to be effective we can consider moving to this application at all of the gates.
We also identified an issue with the communication lines from the call location at the Cresta gate. This issue has been resolved and the communication from the pedestal to the gate is fully functional.
Jim Clancy, Arrowhead Public Safety